Security

Security at Flourish: 5 key pillars

Since day one, security has been a top priority at Flourish. We follow best-in class security measures to protect our customers' data and assets at all times, focusing on 5 key pillars:

secure

Data

Client data in our production environment is protected at all times with bank-level encryption, and our production environment is protected with strict access controls.

architecture

Architecture

Our information systems are designed and built following security best practices and undergo annual penetration testing.

cloud

Cloud

We’ve built our platform on Amazon Web Services (AWS) using secure cloud computing patterns and tightly controlled AWS managed services.

client-access

Client access

We require modern security features that are designed to safeguard client accounts, including strong passwords, automatic logouts, and mandatory multi-factor authentication.

compliant

Compliance

Our products are offered through regulated entities, and we have a dedicated Chief Compliance Officer and compliance team to oversee a comprehensive compliance program.

Here are just a few of the ways we keep your account secure:

Bank-level encryption

Advanced login protection

Vulnerability scanning

Automatic logout

Background checks

Identity verification

Suspicious activity monitoring

New bank holds

Account notifications

Internal training

Dedicated security team

Paxos Logo

Paxos: A qualified custodian

Paxos Trust Company provides cryptocurrency execution and custody services for Flourish Crypto.2 As a highly-regulated and audited crypto custodian, Paxos was built from the ground up to keep assets secure:

Secured the first New York Department of Financial Services Trust charter for digital assets in 2015

Received both a SOC1 and SOC2 Type II certifications—the highest industry standard when it comes to independent verification of security protocols and controls

Institutional grade hot and cold wallet storage

Client funds are bankruptcy remote, segregated from any corporate assets

Sophisticated security measures, including Multi-party Computation (MPC) signing for warm and hot wallets, and multi-signature signing for cold wallets

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Flourish is an online platform through which investors can access financial services and products. The services and products offered through Flourish are provided by different entities and are subject to different terms, investor protections and risks. Flourish Cash is offered by Flourish Financial LLC, a registered broker-dealer and FINRA member. Flourish Financial LLC is not a bank. Check the background of Flourish Financial LLC and its personnel on FINRA's BrokerCheck. Flourish Crypto is offered by Paxos Trust Company, LLC (Paxos), a New York limited purpose trust company regulated by the New York Department of Financial Services that provides cryptocurrency custody and execution services for the Flourish Crypto accounts, and Flourish Digital Assets LLC (Flourish Digital Assets), which is registered in New York as a commodity broker-dealer and provides website and other technology services and support for Flourish Crypto accounts. Flourish Financial LLC and Flourish Digital Assets LLC are affiliates, but are not affiliates of Paxos. Please review the Legal section of our website, and the disclosures provided with each Flourish service or product, for further information regarding each service and product. If you were introduced or invited to Flourish by a third-party investment adviser or other third party, whose name or logo may be shown above, please be aware that, unless otherwise disclosed to you, they are not affiliated with any Flourish entity. The role of the investment adviser or other firm that invited you to Flourish may vary between different Flourish services and products, as further described in the terms for each service or product. © 2021 Flourish. All rights reserved.

1 A Flourish Cash account is a brokerage account offered by Flourish Financial LLC. Flourish Financial LLC is not a bank. The cash balance in a Flourish Cash account will be swept from the brokerage account to deposit account(s) at one or more third-party banks that have agreed to accept deposits from customers of Flourish Financial LLC (Program Banks). The accounts at Program Banks will pay a variable rate of interest. If you were introduced or invited to Flourish Cash by a third-party investment adviser or other third party, whose name or logo may be shown above, please be aware that, unless otherwise disclosed to you, they are not affiliated with Flourish Financial LLC and will not provide any advisory or brokerage services for your Flourish Cash account or have the authority to provide instructions on your account.

2 Flourish Crypto is a cryptocurrency investment account through which investors can trade cryptocurrencies and maintain custody of cryptocurrencies and U.S. dollars. Custody of Flourish Crypto accounts, including all assets in the accounts, and cryptocurrency trading services are provided by Paxos Trust Company, LLC (Paxos) in accordance with the Paxos Terms.  Paxos is a New York limited purpose trust company regulated by the New York Department of Financial Services.   Website and other technology services and support for Flourish Crypto accounts are provided by Flourish Digital Assets LLC (Flourish Digital Assets) in accordance with the Flourish Crypto Terms.  Flourish Digital Assets is registered in New York as a commodity broker-dealer.  Investment options in Flourish Crypto accounts are currently limited to bitcoin.  Cryptocurrencies held in Flourish Crypto accounts are not currently eligible for in-kind transfer to other custodians or cryptocurrency wallets.  If a Flourish Crypto account is closed, the customer’s cryptocurrency positions will be liquidated and the customer will receive the U.S. dollar proceeds.  Investing in cryptocurrencies involves a high degree of risk, as further described in the risk disclosures section of the Paxos Terms and the Flourish Crypto Terms.  Flourish Crypto accounts are separate from Flourish Cash accounts and assets in Flourish Crypto accounts are not eligible for protection by the Securities Investor Protection Corporation (SIPC).